The University of Bristol Dental Hospital is a Centre of
Excellence providing routine and specialist clinical dental
services for the South West.
Emergency Dental Service for patients who already have a
This service is provided to any patient, whether NHS or private,
who requires out of hours dental treatment outside of their normal
dentist's opening hours, or is just visiting the area. To
access this service, patients must phone 111. Triage will determine
the patient's need and an appointment will be given if appropriate.
Referral is not needed by a dentist.
The cost of treatment for all services and clinics is the same
as at any other NHS dental practice. Unless individuals are exempt
from charges, for which proof is normally required, normal NHS
Charges will be payable at the time of treatment and need
to paid in full.
Emergency Dental Service for patients who do not have
a regular dentist
This is an emergency service for patients who do not have a
regular dentist called the Primary Dental Care Unit, based at
Bristol Dental Hospital. The unit's main objective is to teach
undergraduate dental students. The service is available from Monday
to Friday before 10.00am (doors open at 8.00am) and is provided by
supervised dental students on a predominantly first come first
served basis. A dentist does not need to refer a patient.
The service attempt to see all patients who attend but this is
not always possible. Patients may have a long wait to see somebody.
Those with severe oral dental problems are given priority. If a
patient is accepted for assessment that day, they will either be
allocated a patient treatment slot or asked to wait and see a nurse
who will either allocate a treatment slot or give advice as to
where else the patient may be treated.
If patients are currently receiving treatment from a dentist we
are unable to accept them for treatment unless the patient has a
referral letter from the dentist.
Emergency Dental Service for Children (aged 0-16 years)
The Department of Child Dental Health is a Specialist Unit and
only provides emergency care for children with;
- complex dental trauma
- facial swelling associated with dental infection
- uncontrolled bleeding following dental extractions or dental
This service is provided between the hours of 9am and 4.30pm,
Monday to Friday. Emergencies of this nature outside of these hours
should attend the Bristol Children's Hospital A&E
All children attending as an emergency will be triaged, and if
not meeting the acceptance criteria above, will be asked to return
to their own dentist or directed to phone 111 for out of hour's
For any other dental problems, children who are
registered with their own dentist should contact their dentist in
the first instance.
If outside of their normal dentists opening hours, they should
phone 111 for information regarding out of hour's dental services
in their area.
If the child is not registered with a dentist,
the carer should phone 111 for advice regarding dentists who are
accepting NHS patients for registration, and for information
regarding out of hour's dental services, and access to the Primary
Care Dental Service.
South Bristol Community Hospital
If you live in the region of South Bristol Community Hospital
and do not have a dentist but require routine dental
treatment, for example check-ups, fillings, oral-hygiene advice
including scale and polish, extractions and dentures, then please
ring us on 0117 342 9792 or 0117 342
9794 to make an appointment.
We also accept referrals from GPs, dentists and other health
care professionals. This service is free of charge and treatment is
provided by a dedicated team of staff and students from the School of
Oral & Dental Sciences, one of the top dental schools in
the UK. All student treatment is closely supervised by qualified
This service operates from 9am - 5pm Monday to Friday, 52 weeks
of the year. Not including bank holidays.