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Registered Charity Number: 229945
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Travelling to and from our hospitals

Hospital

This page contains information on how to get to our hospitals and where to drop off and pick up patients. 

  • How to find us
  • Travel by car
  • Hospital parking
  • NCP and Bristol City Council Parking
  • Cabot Circus Shopping Centre Parking and free shuttle bus
  • Hospital and University free shuttle bus
  • Travel by train
  • Travel by bus
  • Park & Ride schemes
  • Bristol Dial-a-Ride
  • Volunteer driver services
  • Healthcare Travel Costs Scheme
  • Hospital Transport (the Patient Transport Service)

How to find us
Most of our hospital sites are based within the centre of Bristol. The site map shows the location of the hospitals and how to find us. There are more detailed instructions on how to reach each hospital under the your hospitals section of this website.

Our hospitals are located in very busy areas of the city, with severely restricted roadside parking. Some parking is available and is shown on our site map, together with the location of disabled parking bays.

Travel by car
All patients and visitors are encouraged to use public transport or nearby public car parks whenever possible as the on-site parking is very limited.  When planning your journey, be aware that it may be necessary to park off-site or arrange for someone to drop you off at the entrance and park elsewhere. If you do come by car, please leave yourself extra time in case you need to search for a space.

If you have difficulty walking far, there are drop off and pick up points outside all of the main entrances to our hospitals except for the King Edward Building, Old Building, Eye Hospital and Dental Hospital. (Wheelchairs are available at reception).

Concessionary Parking

Bristol Haematology & Oncology Centre offer concessionary parking for some patients.  Please visit their page for further details.

Hospital Parking

Our Pay & Display parking charges apply between 6am and 6pm daily:

  • Up to 2 hours = £3.40
  • Up to 4 hours = £5.40
  • Up to 8 hours = £12.00
  • Up to 12 hours = £15.00

If you are a Blue Badge holder, you will be able to park free of charge in any of our parking spaces (apart from the 15 minute drop-off spaces) as long as your Blue Badge is correctly displayed.

NCP and Bristol City Council Parking
There are 4 NCP and 1 Bristol City Council car parks, these are located within walking distance of the city centre and HUBS transport links:

Rupert Street NCP- Bristol, BS1 2PY  Tel. 0870 606 7050
Multi-storey car park open 24hrs from Monday to Saturday.

Prince Street NCP - Bristol, BS1 4PH  Tel. 0117 926 0408
Multi-storey car park open 24hrs for 7 days a week.

Lower Castle Street NCP - Bristol, BS1 3AF  Tel. 0117 926 2685
Multi-storey car park open 24hrs for 7 days a week.

Queen Charlotte Street NCP - Bristol, BS1 4ES Tel. 0117 927 7028
Multi-storey car park open 24hrs from Monday to Saturday.

Trenchard Street BCC - Bristol, BS1 5AN Tel. 0117 922 2198
Multi-storey car park open 24hrs for 7 days a week.

Please see the map for more details

Cabot Circus Shopping Centre Parking and Free Shuttle Bus
The Cabot Circus shuttle bus runs between 7am and 8pm, Monday to Friday. This runs from the Cabot Circus car park via the Bristol Eye Hospital, Bristol Dental Hospital, Bristol Royal Infirmary, Bristol Royal Hospital for Children, Bristol Heart Institute and the Bristol Haematology & Oncology Centre.

Patients can park on any level on the Cabot Circus car park, and then follow signs for the shuttle bus. Car parking can be paid for on return, at one of the 'pay on foot' machines on each floor of the car park.

Patients should be aware that they may need to show their appointment card or letter to the driver, to use the free shuttle bus.

Hospital Free Shuttle Bus (HUBS)
A free shuttle bus service is provided for patients, visitors and staff. The circular route includes Bristol Temple Meads railway station and around our hospital sites. This bus runs every half hour from: 6:35am until 8:30pm, Monday to Friday. The shuttle bus timetable provides further information about frequency and bus stops.

Travel by train
Bristol Temple Meads station is approximately 30 minutes' walk from the BRI and 40 minutes' from St. Michael's Hospital. The HUBS free hospital shuttle bus runs frequently from the Temple Meads to all hospital sites.  The other main railway station is Bristol Parkway, which is outside the city. Bus services run between Bristol Parkway and the city centre and the journey time is approximately 40 minutes.

Travel by bus
First Bus provides a number of bus routes and park and ride facilities, which stop at or near all of our hospital sites. Bristol Bus and Coach Station, in Marlborough Street, is a few minutes' walk away from our city centre sites and provides regular services for people travelling from further away.  For further information on public buses: First Customer Services: Tel. 0845 602 0156, www.firstgroup.com

Park & Ride schemes
There are three Park & Ride facilities in Bristol, located at Long Ashton, Shirehampton (easily accessed from the A4 Portway) and Brislington (easily accessed from the A4 Bath Road). Buses run every 10-20 minutes Monday to Saturday and take between 15-20 minutes to reach the city centre. All services stop in the city centre, within walking distance of the main sites and at stops where there is HUBS transport available. Parking is free; you pay for the bus service with return fares (costing £2 to £4 depending when you travel). All England Concessionary Travelcards can be used on the Park & Ride entitling the holder to free travel after 9:00am Monday to Friday and all day on Saturday.  Tel. 0117 922 2910, www.bristol.gov.uk/parkandride

Bristol Dial-a-Ride
Bristol Dial-a-Ride is a door-to-door bus service for any person who cannot use public transport due to age, mobility or communication impairment. The service operates on weekdays; Monday - Thursday, 9:00am - 5:00pm and Friday, 9:00am - 4:30pm. The bus fare charged is about the same as public transport. Bristol concessionary passes/travel cards can be used. For further information please contact the Dial-a-Ride office, Tel. 0845 130 1875, www.bristoldialaride.org.uk

Volunteer driver services
Many local areas have community or volunteer transport schemes. Changes often apply. To find out about schemes in your area see www.gettingaboutgreaterbristol.org or contact your local council.

Healthcare Travel Costs Scheme (HTCS)
If you are on a low income and not eligible for hospital transport, you may be eligible for financial assistance with your travel expenses through the Healthcare Travel Costs Scheme. For further information please contact your GP, hospital cashiers' department or the Department of Health website.

Hospital Transport (the Patient Transport Service)
Some patients are eligible for the Patient Transport Service which provides free non-emergency patient transport for hospital appointments.  This transport is only for the following patients:

  • Patients who require the continual support and skill of patient transport staff to enable them to travel, including:
    • Patients who require the skills of patient transport staff to administer oxygen during the journey.
    • Patients with dementia or other mental health conditions which requires the skills of patient transport staff to ensure a safe journey.
    • Patients who have received treatment which requires the skill of patient transport staff to ensure a safe journey home (this does not include patients suitable to travel in a taxi).
  • Patients who are required to travel by stretcher.
  • All inter-hospital transfers.
  • Patients attending renal dialysis, who are able to travel by car.

Eligibility for hospital transport will be assessed and booked by the GP for a patient's first appointment and then by the hospital clinical team for follow up appointments.