Skip to content
left end
left end
right end

Travelling to and from our hospitals

Due to coronavirus (COVID-19) there are currently visitor restrictions in place.

Please view the current guidance here: /coronavirus-(covid-19)/ 


This page contains information on how to get to our hospitals and where to drop off and pick up patients.

Bw Charity Widget Image
  • How to find us
  • Travel by car
  • Hospital parking
  • NCP and Bristol City Council Parking
  • Cabot Circus Shopping Centre Parking and free shuttle bus
  • Hospital and University free shuttle bus
  • Travel by train
  • Travel by bus
  • Park & Ride schemes
  • Bristol Dial-a-Ride
  • Volunteer driver services
  • Healthcare Travel Costs Scheme
  • Hospital Transport (the Patient Transport Service) 

If you are going to hospital for non-emergency tests or treatment, you will normally be expected to make your own way to and from hospital, even if you live a long distance away.

How to find us
Most of our hospital sites are based within the centre of Bristol. The site map shows the location of the hospitals and how to find us. There are more detailed instructions on how to reach each hospital under the your hospitals section of this website.

Our hospitals are located in very busy areas of the city, with severely restricted roadside parking. Some parking is available and is shown on our site map, together with the location of disabled parking bays.

Travel by car
All patients and visitors are encouraged to use public transport or nearby public car parks whenever possible as the on-site parking is very limited.  When planning your journey, be aware that it may be necessary to park off-site or arrange for someone to drop you off at the entrance and park elsewhere. If you do come by car, please leave yourself extra time in case you need to search for a space.

If you have difficulty walking far, there are drop off and pick up points outside all of the main entrances to our hospitals except for the King Edward Building, Old Building, Eye Hospital and Dental Hospital. (Wheelchairs are available at reception). 

Concessionary Parking

Bristol Haematology & Oncology Centre offer concessionary parking for some patients. Please visit their page for further details.

Hospital Parking

Our Pay and Display parking charges apply between 6am and 6pm daily at our city centre hospital sites:

  • First 30 minutes is free
  • up to 1 hour £1.80
  • 1-2 hours £3.40
  • 2-4 hours £5.80
  • 4-6 hours £7.10
  • 6-8 hours £12:00
  • over 8 hours £15:00

If you are a Blue Badge holder, you will be able to park free of charge in any of our parking spaces (apart from the 15 minute drop-off spaces) as long as your Blue Badge is correctly displayed.

Paying for parking using contactless

To avoid contact with our ticket machines, you can pay for parking in any of our car parks using RingGo.

RingGo allows you to make contactless payments using your debit or credit card. You can do this by:

  • telephone, by calling 0203 046 0010
  • downloading the RingGo app to your smartphone
  • visiting the website (before your intended journey).

To get started, visit  to register.

You'll need to provide the RingGo zone number for the car park you wish to use, which is provided below. This number is also on a board near to the ticket machines in each of our car parks.

  • 24739    St Michael's Hospital
  • 24740    Bristol Haematology and Oncology Centre
  • 24741    Central Health Clinic
  • 24713    Bristol Royal Infirmary

This video explains how to use RingGo:

If you must pay by cash or card, please ensure you use hand sanitiser before and after using our ticket machines to minimise the risk of spreading germs.

NCP and Bristol City Council Parking
There are 4 NCP and 1 Bristol City Council car parks, these are located within walking distance of the city centre and HUBS transport links:

Rupert Street NCP- Bristol, BS1 2PY  Tel. 0870 606 7050
Multi-storey car park open 24hrs from Monday to Saturday.

Prince Street NCP - Bristol, BS1 4PH  Tel. 0117 926 0408
Multi-storey car park open 24hrs for 7 days a week.

Lower Castle Street NCP - Bristol, BS1 3AF  Tel. 0117 926 2685
Multi-storey car park open 24hrs for 7 days a week.

Queen Charlotte Street NCP - Bristol, BS1 4ES Tel. 0117 927 7028
Multi-storey car park open 24hrs from Monday to Saturday.

Trenchard Street BCC - Bristol, BS1 5AN Tel. 0117 922 2198
Multi-storey car park open 24hrs for 7 days a week.

Cabot Circus Shopping Centre Parking and Free Shuttle Bus
The Cabot Circus shuttle bus runs between 6.50am and 8pm, Monday to Friday. This runs from the Cabot Circus car park via the Bristol Eye Hospital, Bristol Dental Hospital, Bristol Royal Infirmary, Bristol Royal Hospital for Children, Bristol Heart Institute and the Bristol Haematology & Oncology Centre.

Patients can park on any level on the Cabot Circus car park, and then follow signs for the shuttle bus. Car parking can be paid for on return, at one of the 'pay on foot' machines on each floor of the car park.

Patients should be aware that they may need to show their appointment card or letter to the driver, to use the free shuttle bus.

Hospital Free Shuttle Bus (HUBS) - runs Monday to Friday, does not run on weekends
A free shuttle bus service is provided for patients, visitors and staff. The service is funded by hospitals' charity Bristol & Weston Hospitals Charity. The circular route includes Bristol Temple Meads railway station and around our hospital sites. View the timetable.

Travel by train
Bristol Temple Meads station is approximately 30 minutes' walk from the BRI and 40 minutes' from St. Michael's Hospital. The HUBS free hospital shuttle bus runs frequently from the Temple Meads to all hospital sites.  The other main railway station is Bristol Parkway, which is outside the city. Bus services run between Bristol Parkway and the city centre and the journey time is approximately 40 minutes.

Travel by bus
First Bus provides a number of bus routes and park and ride facilities, which stop at or near all of our hospital sites. Bristol Bus and Coach Station, in Marlborough Street, is a few minutes' walk away from our city centre sites and provides regular services for people travelling from further away.  For further information on public buses please take a look at the First Bus website or call their customer services team on 0845 602 0156, 

Park & Ride schemes
There are three Park & Ride facilities in Bristol, located at Long Ashton, Shirehampton (easily accessed from the A4 Portway) and Brislington (easily accessed from the A4 Bath Road). Buses run every 10-20 minutes Monday to Saturday and take between 15-20 minutes to reach the city centre. All services stop in the city centre, within walking distance of the main sites and at stops where there is HUBS transport available. Parking is free; you pay for the bus service with return fares (costing £2 to £4 depending when you travel). All England Concessionary Travelcards can be used on the Park & Ride entitling the holder to free travel after 9:00am Monday to Friday and all day on Saturday Tel. 0117 922 2910.

Bath Road Park & Ride

Portway Park & Ride

Long Ashton Park & Ride 

Bristol Dial-a-Ride
Bristol Dial-a-Ride is a door-to-door bus service for any person who cannot use public transport due to age, mobility or communication impairment. The service operates on weekdays: Monday - Thursday, 9am - 5pm and Friday, 9am - 4.30pm. The bus fare charged is about the same as public transport. Bristol concessionary passes/travel cards can be used. For further information please contact the Dial-a-Ride office, Tel. 0845 130 1875 or visit this website.

Volunteer driver services

Many local areas have community or volunteer transport schemes. Changes often apply. To find out about schemes in your area visit this website or contact your local council.

Healthcare Travel Costs Scheme (HTCS)
If you are on a low income and not eligible for hospital transport, you may be eligible for financial assistance with your travel expenses through the Healthcare Travel Costs Scheme. For further information please contact your GP, hospital cashiers' department or this section of the NHS Choices website.

Hospital Transport (Patient Transport Service)

The patient transport service (PTS) is provided for patients who require the specialist support of an ambulance crew to travel.

Am I eligible for patient transport?                

You are eligible for patient transport if:

  • your medical condition means you cannot use other transport without damaging your health
  • your mobility means you are unable to access healthcare by any other means
  • you need the skills or support of clinically trained staff and / or medical equipment during your journey.

Transport could also be provided to a patient's escort or carer where their particular skills and/or support are needed. This may be appropriate in the case of accompanying a person with a physical or mental incapacity, a vulnerable adult, or in the case of patients needing a translator. This would need to be agreed for each individual case at the time of booking the transport.

How do I arrange a journey?

Hospital staff will arrange ambulance transport for discharge journeys if you are eligible, but you will need to arrange outpatient journeys yourself.

If you believe you qualify for the patient transport service (PTS), and need to arrange a journey for an outpatient appointment, you will need to contact your local Patient Transport Advice Centre to arrange your transport. They will check whether you are eligible and help you make travel arrangements.

You will need to have ready:

  • your appointment letter with your NHS number
  • the name of the GP practice to which you are registered.

If you need further guidance and support, or need help establishing which is your Clinical Commissioning Group (CCG), please speak to a member of staff in the relevant outpatient area, or your GP surgery.


Location of GP Surgery

Patient Transport Advice Centre

Bristol CCG
North Somerset CCG
South Gloucestershire CCG

  E-Zec - 0300 777 6688


BANES Patient Transport Advice Centre - 01278 727 425

Wiltshire CCG

Wiltshire Patient Transport Advice Centre - 01278 727 410

Swindon CCG

Swindon Patient Transport Advice Centre - 01278 727 401

Gloucestershire CCG

Gloucestershire Patient Transport Advice Centre - 01278 726 968

Somerset CCG

Somerset Patient Transport Advice Centre - 01278 727 444

Dorset CCG

Dorset Patient Transport Advice Centre - 01278 727457

North, East, West Devon CCG

Devon Patient Transport Advice Centre - 0345 155 1009

South Devon and Torbay CCG

South Devon and Torbay Patient Transport - 01803 656 789

Kernow and Isles of Scilly CCG

Royal Cornwall Patient Transport - 01872 252211