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Travelling to and from our hospitals

Hospital

This page contains information on how to get to our hospitals and where to drop off and pick up patients. 

How to find us

Most of our hospital sites are based within the centre of Bristol. The site map shows the location of the hospitals and how to find us. There are more detailed instructions on how to reach each hospital under the your hospitals section of this website.

Our hospitals are located in very busy areas of the city, with severely restricted roadside parking. Some parking is available and is shown on our site map, together with the location of disabled parking bays.

Parking

Our hospitals are located in very busy areas of the city, with severely restricted roadside parking. Some parking is available and is shown on our site map, together with the location of disabled parking bays.

We also have building work taking place which has reduced the number of drop off spaces available and these are restricted to 15 minutes for all users (including Blue Badge holders).   If you are a Blue Badge holder, you will be able to park in any of our parking spaces (apart from the 15 minute drop off spaces) as long as your Blue Badge is correctly displayed.  Our parking charges are as follows:

  • Up to 2 hours = £3.00
  • Up to 4 hours = £5.00
  • Up to 8 hours = £10.00
  • Up to 12 hours = £12.00

These charges apply between 6am and 6pm daily.

All patients and visitors are encouraged to use public transport or nearby public car parks, which are shown on our site map whenever possible.

Hospital and University free shuttle bus

A free shuttle bus service (the HUBS bus) is provided for patients, visitors and staff. The circular route includes Bristol Temple Meads railway station and all of our hospital sites. The shuttle bus runs from 6.35am until 8.30pm Monday to Friday. The shuttle bus timetable provides further information about frequency and bus stops.

Cabot Circus parking 

You can park at Cabot Circus for £1 per hour and catch a free bus from there. Find out more

Public transport links

First Bus provide a number of bus routes and park and ride facilities, which stop at or near all of our hospital sites. Bristol Bus and Coach Station, in Marlborough Street, is a few minutes walk away from our city centre sites and provides regular services for people travelling from further away.

If you are coming from outside of Bristol, you can either take a bus to the main Bristol bus station, a train to Bristol Temple Meads, or park at one of the three park-and-ride facilities (Long Ashton, Shirehampton off the Portway, Brislington on the Bath Road).

Parking is free at the park-and-ride and you pay for the bus service (return fares cost around £3.50). All England concessionary travel cards can be used on the Park & Ride for free travel after 9am.

Transport Direct can help you plan your route to the hospital and back or you can call Traveline (public transport information line) on 0871 200 22 33 (calls from landlines cost 10p per minute). For more information visit http://www.transportdirect.info/

Bristol Dial-a-Ride is a door-to-door bus service for any person who cannot use public transport due to age, mobility or communication impairment. The service operates on weekdays; Monday-Thursday 9 am 5pm and Friday 9am 4.30pm. The bus fare charged is about the same as public transport. Bristol concessionary passes/travel cards can be used. For more information contact 0845 1301 875 or visit http://www.bristoldialaride.org.uk/

Getting about in Greater Bristol has more information on community and voluntary transport in the Bristol area.  For more information see http://www.gettingaboutgreaterbristol.org/

Hospital transport

What is patient transport?

Patient Transport is provided to patients who have a medical need to travel to or from hospital. This transport can be provided by an ambulance or car depending on the patient's medical need.

Am I eligible?

Your doctor or nurse will be able to confirm whether you are eligible for patient transport.  You must have a medical need which prevents you from travelling to or from hospital by other means such as public transport or car.

Will it cost me any money?

This service is provided free to eligible patients

What If I am not eligible?

Patient transport is only available to patients who are medically unable to travel to or from hospital by other means. If you are not eligible for this service it is your responsibility to ensure you can travel appropriately.

If you are on a low income you may be eligible for financial assistance with your travel expenses through the Hospital Travel Cost Scheme. For further information please contact your GP, Hospital or the Department of Health website.

Your local council or GP practice may also be able to offer advice regarding volunteer and charity services who can assist with transport.

What if my circumstances change?

Should your circumstances change and you feel that you now require hospital transport to enable you to attend your appointment please contact your GP or Hospital who will be able to assess your need and book this for you if appropriate.

Should your circumstances change and you no longer require your hospital transport please ensure you contact your GP or Hospital as soon as possible.

Dropping off and picking up patients by car 

Drop-off and pick-up points are available at the front of all of our hospital sites except for the King Edward Building, Old Building, Eye Hospital and Dental Hospital; some parking is available near the front of the Eye Hospital and the Dental Hospital.

Leaving hospital 

The majority of patients leaving the BRI will be brought to the Discharge Lounge on Level 3 of the Queens Building.  This includes patients who have been treated at the King Edward Building and the Old Building. Some patients may be brought down to the entrance on Level 2 of the Queens Building and can be collected from there.

Patients who are unable to walk far are generally taken to the front entrance in a wheelchair, these can also be requested at the Porters Offices which can be found at the BRI Queens Building main entrance, BHOC main entrance, BRHC main entrance and St Michaels Hospital main entrance.