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About us

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Due to coronavirus (COVID-19) there are currently visitor restrictions in place.

Please view the current guidance here: /coronavirus-(covid-19)/

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The University of Bristol Dental Hospital is a Centre of Excellence providing routine and specialist clinical dental services for the South West. 

Emergency Dental Service for patients who already have a dentist

This service is provided to any patient, whether NHS or private, who requires out of hours dental treatment outside of their normal dentist's opening hours, or is just visiting the area. To access this service, patients must phone 111. Triage will determine the patient's need and an appointment will be given if appropriate. Referral is not needed by a dentist.

The cost of treatment for all services and clinics is the same as at any other NHS dental practice. Unless individuals are exempt from charges, for which proof is normally required, normal NHS charges apply.

Charges will be payable at the time of treatment and need to paid in full.

Urgent Dental Care at Bristol Dental Hospital

We offer Urgent Dental Care to patients.  Walk in referrals will be accepted and patients need to queue outside the maintaining correct social distance. The doors open at 8 am and this service is on a first cone first served basis .

The number of patients accepted will vary from day to day depending on capacity.  Once capacity is reached walk in referrals will not be accepted.

However, the following will still be accepted:

  • Facial swelling, including difficulty breathing talking or swallowing (not due to pain)    
  • Difficulty opening the mouth
  • Uncontrolled bleeding
  • Fever causing you to be extremely unwell
  • Trauma requiring emergency treatment eg permanent tooth knocked out or trauma to the facial skeleton

A clinician will assess you and if you are not accepted you will be advised to return the following day or given advice of how to seek help elsewhere.

Please note the department will be closed between 1-2 pm and if there are no clinicians available

Emergency Dental Service for Children (aged 0-16 years)

The Department of Child Dental Health is a Specialist Unit and only provides emergency care for children with;

  • complex dental trauma
  • facial swelling associated with dental infection
  • uncontrolled bleeding following dental extractions or dental trauma

This service is provided between the hours of 9am and 4.30pm, Monday to Friday. Emergencies of this nature outside of these hours should attend the Bristol Royal Hospital for Children's A&E department.

All children attending as an emergency will be triaged, and if not meeting the acceptance criteria above, will be asked to return to their own dentist or directed to phone 111 for out of hour's services.

For any other dental problems, children who are registered with their own dentist should contact their dentist in the first instance.

If outside of their normal dentists opening hours, they should phone 111 for information regarding out of hour's dental services in their area.

If the child is not registered with a dentist, the carer should phone 111 for advice regarding dentists who are accepting NHS patients for registration, and for information regarding out of hour's dental services, and access to the Primary Care Dental Service.