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Information for patients

About us


The University Hospitals Bristol Patient Information Service produces and provides information for patients, potential patients, carers, staff and the public about clinical treatments, conditions and our services.

We are committed to providing information in a range of formats to meet individual needs, for example, leaflets, audio files, Braille and written translation. For general enquiries please send an email to the following address:

Patient information leaflets

You can access our library of over 1,000 patient information leaflets about clinical treatments, conditions and our services at the following web address:

When you open this link, please type a word or two related to your search topic into the search engine box situated at the top right hand corner of the window/screen. To help refine your search criteria, click on "Power Search" and within the form check/tick: 'Regular Publications & Information for the Public' as well as choosing 'UH Bristol' in the 'Produced by' drop-down menu.

Please feel free to print off any leaflets you find that you think may be of use to you in the future. Please note that we are currently in the process of changing the print format to make this facility more user-friendly.

928 - 342 telephone prefix: Please note: Any telephone numbers displayed within the leaflets containing '928' have now changed to '342'. So for example: 0117 928 0000 will now be 0117 342 0000. We apologise for any inconvenience this may cause. 

Easy read leaflets 

The learning disabilities team within the Trust have produced leaflets in an easy read format:

Audio leaflets

Some of our most frequently used patient information leaflets are now available as digital audio downloads. This may be of help to patients who have literacy difficulties, as well as the visually impaired.

If you would like to request a specific leaflet in audio format, please ask the relevant ward or hospital department and through them we can organise this free of charge.

If you would like to see our range of current audio leaflets, please go to and type audio into the search engine box situated at the top right hand corner of the window/screen.


The Trusts Patient Information Service is able to provide patients with Braille translation free of charge. For information about this service, please ask at the relevant ward or hospital department you are attending for your treatment.

Translation and interpretation

The Trust can arrange for patient information leaflets to be translated into a range of other languages for patients for whom English is not their first language. For information about this service, please ask the relevant ward or hospital department where you are attending for your treatment. 

If you require the services of an interpreter during a hospital visit, the Trust has a team of interpreters whose services we can call upon. Depending on the circumstances, staff may also use a telephone interpreting service as an alternative.

The Trusts Patient Information Services are supported by the Above & Beyond Appeal.

Well Aware

Well Aware is  the health and wellbeing signposting website for Bristol and South Gloucestershire. It can help you find the health and wellbeing service you are looking for.