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Information and support

BHOC delivers world-class medical treatment, and we also aim to provide the best care and support for everyone using our centre. We recognise that cancer and haematological disorders can be frightening and that some of the treatments are tough, so we want to do all we can to give you the support that you need throughout your treatment and beyond.  

We offer a number of support services to patients at the BHOC. These include: 

Psychological Health Services  

Although you can expect good communication, respect and care from all staff caring for you, Psychological Health Services at the BHOC are here to ensure that information and emotional support is available to you when you need it. Psychological Health Services consist of:
  • a Cancer Information and Support Centre which is a drop-in centre providing information and support to anyone affected by cancer. It is staffed mainly by ex-patients and carers. Other forms of support coordinated through the centre include benefits advice, HeadStart, a service offered to patients experiencing hair loss following treatment, head, neck and shoulder massage and nail care, Look Good Feel Better sessions and creative writing for wellbeing sessions. Find out more
  • the Clinical Psychology department which provides more specialist psychological treatments and counselling. Clinical psychologists work with people who are experiencing a variety of psychological difficulties, sometimes in the context of medical illness. The team of clinical psychologists based at the centre work with BHOC patients and important people in their lives when they are experiencing emotional or psychological difficulties as a result of having cancer.  Find out more 

See and download some useful resources, including films and booklets for managing common emotional difficulties in the context of cancer.

"Living Well with and Beyond Cancer"

Living Well is a new programme created by Penny Brohn Cancer Care in collaboration with North Bristol NHS Trust and the University of the West of England

We run a drop-in service on Wednesday afternoons, 2-5pm in outpatients, Level 1. Sue Bricknell a keyworker from Penny Brohn facilitates this service, and her role is to signpost patients in the right direction with any queries/problems they may have and provide a listening ear helping patients to find ways to empower themselves through their treatment.

Alongside the Wednesday clinic, we will be running a Living Well seven-week course for up to 12 patients and their supporters. The first course will take place on a Monday afternoon 2-4pm, starting on the 13 June ending on 25 July. Two further 7 week courses will run commencing the 12 September to the 24 October and the 7 November to 19 December.  To book patients on to these courses or for any more information contact:

  • Lynne Sheppard, Living Well Administrator on 01275 370108 or email lynne.sheppard@pennybrohn.org
  • Talk to Sue Bricknell at the Living Well Clinic running on a Wednesday afternoon
  • or ask at the Information and Support Centre on the ground floor.

The Living Well course looks at the different ways that cancer may have had an impact on the patient/supporters life, and helps the patient/supporter develop a support plan to manage these.  It aims the patient/supporter to:

  • Improve the quality of the patient/supporters life and help them to manage the psychological, emotional and physical aspects of cancer
  • Have more choice and more control over how the patient/supporter supports themselves
  • Meet with others in a supportive group, sharing the experience of living with and beyond cancer
  • Learn about the different kinds of help and support that are available to the patient/supporter
  • Improve the patient/supporters day to day experience of living with cancer by making a realistic, workable support plan for themselves
  • Learn to use a range of self-help techniques to improve the patient/supporters quality of life

Spiritual and Pastoral Care (Chaplaincy) 

Sunrise

We offer a listening ear and sensitive support for those of any faith and for those who do not have religious beliefs, always respecting your own life situation.You can call us on 0117 342 0607 or within the hospital on ext 0607. You can also contact us by email at The.Chaplaincy@UHBristol.nhs.uk.

Find out more about the Chaplaincy team.

Quiet room

There is a quiet room for space and reflection on the ground floor.

Information about other sacred spaces across the Trust.

Quiet