Policies and procedures relating to the conduct of business and
the provision of services
The following policies and procedures relate to the conduct of
business and the provision of services at the University Hospitals
Bristol NHS Foundation Trust:
- Data protection policy
- Confidential waste policy
- IT security policy
- Use of computing equipment policy
- Email policy
- Internet policy
- Outpatient and inpatient policy
- Consent policy
- Retention and destruction of documents policy
- Incident report policy
- Health and safety policy
- Protection of adults policy
- Waiting list policy
- How to apply for your own medical records
- Policy on the use of mobile communication equipment
(mobile phones) in patient areas
To obtain a copy of these please visit http://foi.avon.nhs.uk and search
for the appropriate policy.
Please note that the above list is not a complete list of the
policies and procedures which are in place at the Trust.
Policies and procedures relating to human resources (including
race, disability, age, gender and equal opportunities)
The following policies and procedures relate to human resources
at the Trust:
- Single Equality Scheme (incorporates the
previous disability, race and gender schemes). We also publish the
Trust's Valuing Diversity
strategy.
- Details on number of applicants
- Starters
- Leavers (by gender, age, ethnicity)
- Promotions
- Age (gender, ethnicity)
- Disabled staff in post (gender, ethnicity)
- Disciplinary and grievances
- Training courses accessed
- Equality impact assessments
Further information on recruitment
and employment
Alternatively, please contact the Legal Services
Department for more information. Please note that the above
list is not a complete list of the human resources policies and
procedures at the Trust.
Policies and procedures relating to recruitment and
employment
The following policies and procedures relate to recruitment and
employment at the Trust:
- Jobs and careers (includes example job descriptions, NHS
Careers link, how to work on the Bank, Schools Liason work and work
experience)
- Current vacancies
- Volunteering
- Learning and development (includes details of clinical and
non-clinical development, the Education Centre and NVQs)
- Pay and reward (includes AfC and medical pay scales, pension
information and other staff benefits)
- Equality and diversity (includes the Single
Equailty Scheme and our statutory duties)
- Working and living in Bristol
- Recruitment process (includes details on the process for
applying, shortlisting, interviewing, the CRB process and job offer
stages)
Further information on recruitment
and employment
Alternatively, please contact the Legal Services
Department for more information. Please note that the above
list is not a complete list of the human resources policies and
procedures at the Trust.
Standing financial procedures
The Trust's standing financial procedures can be found on the publications
page of this website.
Standing orders
The Trust's standing orders are available through the Trust's
constitution. This can be found on the publications
page of this website.
Complaints and other customer services policies and
procedures
The Trust operates a complaints policy. More details
on how the Complaints team operate can be found at the link
below.
The Complaints team - an
overview
The Trust holds information regarding complaints, however the
information will not normally be available to the public as it may
contain references to patients or treatment received. This is
classified as personal dtat under section 40 of the Freedom of
Information Act 2000.
Data protection/Information Governance/Caldicott Guardian
The protection of a person's identifiable information is a
requirement placed on the Trust by statute in the Data Protection
Act 1998 and central guidelines, as found in the Caldicott
Report. Dr Jane Luker is the Caldicott Guardian and Mr
Charlie Helps is the Data Protection Lead.
Please contact Sarah.DaSilva@uhbristol.nhs.uk
for any queries relating to Data Protection, Information Governance
or Confidentiality issues.
The NHS Care Record Guarantee describes how patient information
will be used and protected within the National Systems.
Access the NHS Care Record Guarantee
The NHS Code of Confidentiality is based on legal requirements
and best practice. It sets out the required standards of practice
concerning confidentiality in the NHS and patients' consent to use
their health records.
Access the NHS Code of Confidentiality
Estate management
The management of estates and facilities falls under the
Directorate of Trust Services, which is the responsibility of the
Chief Operating Officer. Daily responsibility is undertaken by the
Director of Estates and Facilities.
Facilities oversee the following areas of the Trusts day to day
management:
- Linen laundry
- Cleaning
- Health and safety in respect of facilities
- Facilities purchasing
- Catering
- Portering
- Waste management
- Pest control
- Monitoring cleaning standards
- Residences
- Security
- Car parking
- Green travel
- Transport
- Skills training
Estates oversee the following areas of the Trusts day to day
management:
- Planned maintenance
- Breakdowns and repairs
- Grounds and gardens
- Minor works
- Backlog maintenance implementation
- Quality control and systems
- Strategic and backlog maintenance
- Risk management
- Environment and energy
- Strategic project integration
- Ordering invoices and payment
- Capital projects
- Feasibility studies
- Project management
- Estate management
- Leases and property
Charging regimes and policies
To obtain copies of the Trust's charging regimes and policies,
please contact the Legal Services Department
