Audiology
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If you or someone you know experiences
sudden hearing loss (onset within 72 hours) which they
believe is not wax or hearing aid related, do NOT wait for an audiology assessment or
appointment.
Please
seek urgent medical advice and contact your GP or
111, as soon as possible.
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We are committed to excellence in providing a hearing and
balance Adult NHS Audiology Service to the population of Bristol,
North Somerset, South Gloucestershire, and Weston.
BATTERY SAFETY
ALERT - it is dangerous if a battery is
swallowed accidentally and needs urgent support from A&E.
Please keep and store batteries safely. Contact: patientsafety.enquiries@nhs.net.
(National Patient Safety Alert:
NatPSA/2019/003/NHSPS)
SERVICE UPDATES:
We are now performing some appointments via video. Please check
your appointment letter carefully as the appointment can be by
Phone, Face to Face, or Video. Find out more in the Video
Clinics section of the Trusts website.
We would like to bring your attention to some local schemes
supporting deaf people and those with hearing loss:
- Buckley Court Supported Living scheme -
click here for further information
Buckley Court is a joint venture between Bristol City Council,
Supporting People and Elim Housing Association. It's a
purpose-built supported housing property for deaf or deafblind
adults.
- Sensory Support Duty Time Drop-in sessions -
click here for further information
If you have a sensory impairment, you can visit this drop-in
session on Thursdays between 11am and 1pm at Bedminster library for
support with various tasks including making telephone calls,
housing related issues and getting information.
HOW TO CONTACT US:
- Call 0117 342 5854
- Option 1 for replacement batteries and tubing, please leave a
voicemail and we will post these out to you
- Option 2 for repair appointments at all sites
- Option 3 for all other appointment queries
- Email audiology.dept@uhbw.nhs.uk
- Request replacement batteries and tubing via our online
request form -
click here
- Write to us at Adult Audiology Department, St Michael's
Hospital, Southwell Street, Bristol, BS2 8EG
- Speak to our reception staff at our departments at St
Michael's Hospital, Level B or Southmead Hospital, Gate 36
General
When you attend for some appointments we do need to know if you
have any medically implanted devices, i.e. Programmable PVP
Shunt, Pacemaker or defibrillator - as this may impact on
how some appointments are carried out. Please check on https://www.shinecharity.org.uk/
for more information on PVP shunts.
PLEASE NOTE:
Hearing aids are provided for free as a long-term loan*. Please
return any unused or old NHS hearing aids as we can refurbish and
re-use them or donate them to charity. *You may need to pay £95 for
lost or damaged hearing aids.
Patient feedback
We would be very grateful for any feedback you may have about
your experience of our services. We appreciate positive feedback as
it tells us what we are doing right, whilst any negative feedback
is useful to help improve our services. We have satisfaction
questionnaires that are given out at appointments, and are also
available upon request.
Please click this link to complete a feedback survey:
https://www.oc-meridian.com/uhbristol/completion/custom/default.aspx?slid=401&did=
