Contact us
Switchboard: 0117 923 0000
Trust Headquarters
Marlborough Street
Bristol
BS1 3NU
Please view more information on our hospital locations and
travel advice
here.
If it is a life-threatening emergency please call 999.
If you need urgent medical help or advice, but it is not a
life-threatening situation, please either visit 111.nhs.uk, go on
the NHS App or call 111, free of charge, from a landline or mobile
phone.
Change or cancel an appointment
If you need to change or cancel your outpatient appointment with
us please complete this online form. This link will take you to an online
form on our UHBW website.
Please note that this form can only be used to change or cancel
existing outpatients appointments. It can't be used to book an
appointment or for any other appointment type (e.g. day
case). For Radiology or Oncology appointments, please do not
use this form, instead call the number on your appointment letter
or the main switchboard on 0117 923 0000.
Alternatively, please call the number at the top of your
appointment letter.
Other useful numbers:
- For Bristol Eye Hospital appointments - 0117 342 4176
- For Bristol Dental Hospital appointments - 0117 342 4422
- For sexual health appointments - 0117 342 6900
- For MRI appointments and queries - 0117 342 7487
- For CT appointment and queries - 0117 342 9348
- For general ultrasound appointments - 0117 342 2621
- For general echocardiogram appointments - 0117 342 9343
- For nuclear medicine appointments - 0117 342 9238
- For gynae and obstetric ultrasound - 0117 342 5347
- For paediatric MRI appointments - 0117 342 7470
- For paediatric CT appointments - 0117 342 7471
- For paediatric ultrasound appointments 0117 342 8186
- For audiology hospital appointments - 0117 342 5854
- For vascular, urology, neurology and breast surgery
appointments - call North Bristol NHS Trust on 0300 555 0103
- For the BRI appointment centre - 0117 342 6888
Patient Advice and Liaison Service (PALS) and Complaints
Team
The aim of the Patient Advice and Liaison Service (PALS)
and Complaints Team is to resolve any concerns, queries or
questions that our patients, their families or members of the
public raise with us about our Trust. Find out how you can contact
the team
here.
Feedback
Tell us about your experience of our hospitals. You can leave a
comment, request a call back from the Patient Support and
Complaints Team or complete our hospital survey. Find out
more here.
Contacting wards and departments
To contact wards and departments directly please choose the
relevant ward or department from the Your Hospitals
section.
Medical records
For information about how to make a Subject Access Request /
request to access medical records, visit our
Subject Access requests section.
Careers
For information about vacancies, work experience,
apprenticeships, traineeships or volunteering please view
our Work for Us section.
Employment references
For employment references for substantive staff please
email: HRservices@uhbw.nhs.uk and
for staff employed on the Bank please email: tsbadmin@uhbw.nhs.uk.
Clinical internships, clinical attachments, observerships,
shadowing and honorary contracts
For information and requests relating to clinical internships,
clinical attachments, observerships, shadowing and honorary
contracts please email: honoraryrequests@uhbw.nhs.uk.
Medical electives
For information and requests relating to medical elective
placements please email: MedicalStudentsElectives@uhbw.nhs.uk For
general enquiries, medical students can also email: SouthBristolAcademy@uhbw.nhs.uk.
Nursing electives
For information and requests relating to nursing elective
placements please email: talent@uhbw.nhs.uk
GPs
If you are a GP wanting to provide feedback please
email: GPliaison@uhbw.nhs.uk.
Supplier invoices
Please send any invoices to: payments@uhbw.nhs.uk.
Freedom of Information
For information about how to make a Freedom of Information (FOI)
request please visit our FOI section.
Information Governance
For information governance requests please email: informationgovernance@uhbw.nhs.uk.
Media enquiries
If you have a media enquiry relating to patients or services at
the Trust's hospitals in Bristol or Weston, please contact: 0117
342 3629 or email: pressoffice@uhbw.nhs.uk during
office hours (9am-5pm, Monday-Friday). Out of hours, an on-call
press officer is available to respond to urgent media queries that
cannot wait until office hours. To contact the on-call press
officer, please ring the switchboard on 0117 923 0000. Please note
that the Press Office inbox and team members' email accounts are
not routinely monitored out of hours. Find out more on our Media
Centre page.
