DrDoctor
We are working with one of
our digital
solutions provider, DrDoctor, to enable our patients to
stay up to date with communications about their appointments and
care using a digital portal.
What is DrDoctor?
In 2023, we are using the
platform to send messages to ask a 'quick' question
to different groups of patients. This may be to support patients
waiting for appointments, or if they are happy to be seen by an
alternative NHS contracted service.
We are also using DrDoctor
to send out
assessments prior to appointments. Assessments are
structured questionnaires that support patients to
explain how they are managing their condition and establish a baseline to
develop clinical management plans.
In the future, we plan to
work with DrDoctor
to send patients links to access
their letters digitally in
the DrDoctor
portal. This will give patients
instant access to their appointment information, saving time, and cost in printing and
posting letters. In the longer term
we will
also be able
to offer
patients the ability to use the DrDoctor portal to request and reschedule their
appointments.
