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West of England Hearing Implant Programme

Contact details

Adult and paediatric spares, repairs and enquiries - 

Landline - 0117 342 1191 (Adult Programme)

Text message: 07468 756052

Landline - 0117 342 1607 (Paediatric Programme)

We can offer a postal repair service if you experience a problem with a speech processor and are unable to attend the department to collect a replacement. More information here




The West of England Hearing Implant Programme (WEHIP) was established in 1995 as the regional centre for the South West. We implant both children and adults, who remain under the care of the programme for life. 

We work closely with other ENT and Audiology departments throughout the region to ensure best patient experience. We have some outreach clinics across the South West so that patients can be seen closer to their home and continue to look for ways of improving the care that we provide.

Universal Neonatal Hearing Screening with early diagnosis and hearing aid fitting at a very young age has led to earlier referral for consideration for Cochlear Implantation. We aim to carry out Cochlear Implantation for congenitally deaf children by the child's first birthday where appropriate.

Our programme meets the Quality Standards set by the British Cochlear Implant Group, Royal National Institute for the Deaf and National Deaf Children's Society and our work is regularly audited to monitor the outcomes of Cochlear Implantation.

We have a multi-disciplinary team including audiologists, audiological scientists, Teachers of the Deaf (TOD), Speech and Language Therapists (SLT), a clinical psychologist, surgeons and administrative staff.

The three hearing implant manufacturers that are used by WEHIP can be found below. All three websites offer information about their implants and have ideas for listening and rehab listening activities;