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Preparing for your appointment or procedure

We are working hard to see patients from our waiting lists as quickly and safely as possible. If you're currently waiting for an appointment or procedure with us, please be assured that we have your referral and you have not been forgotten. Your care is regularly reviewed by our medical teams and we will be in touch as soon as we're able to offer you a date and time for your appointment.

Find the latest NHS average waiting times for your appointment or procedure

If your symptoms get worse while you wait for an appointment, you should contact your GP who can assess your condition, and if necessary, arrange further tests or get advice from a specialist. You can also contact NHS 111 for advice.


Alternative choice

As part of the drive to reduce elective waiting lists, UHBW is contacting patients who have been waiting over 40 weeks (some clinical exclusions apply), and do not have an appointment date within the next eight weeks, to consider their options to see if they could be seen sooner at a different hospital.

Please do not contact us or your GP about this. We will contact our eligible patients directly. If you are eligible, you will be provided with more information about the process when we contact you.


How to keep well while you wait

Focussing on your health, while waiting for your appointment or treatment, can have a positive impact on your health and wellbeing. There are simple steps you can take to improve your physical and mental health, which could reduce the chance of complications with your treatment and speed up your recovery after surgery. 

Take a look at the advice and guidelines from NHS experts about what you can do to look after your body and mind.

Exercise and staying active
Stop smoking
Eating well
Drinking less alcohol
Mental health and wellbeing support
Find general advice about living well on the NHS website.

You can also access Wellbeing toolkits for adults on our website, designed to offer information and support about receiving treatment or coming into hospital.

Preparing for surgery

If you are waiting for surgery, please watch our Prepare for Surgery film. This provides useful advice on how to improve your health and stay well before surgery, and contains information on what to expect during your hospital stay and recovery. 


Waiting for an appointment FAQs

Please view our FAQs page.


AccessAble guides to our hospitals

University Hospitals Bristol and Weston NHS Foundation Trust has worked with AccessAble to create detailed access guides to facilities, wards, and departments at our hospital sites.

The guides help patients and visitors plan their journeys to and around the hospitals, covering everything from parking facilities and hearing loops, to walking distances and accessible toilets.

We know everyone's accessibility needs are different, which is why having detailed, accurate information is so important. All of the details you'll find in the guide have been checked in person, on site, by trained surveyors.

View the University Hospitals Bristol and Weston NHS Foundation Trust's Accessibility Guide.