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General patient information

Patient information

This page provides general information that we hope patients find useful. Specific information about particular conditions, tests and treatments are provided here.

A guide to hospital

While almost everyone will visit or be cared for in hospital at some point in their life, hospitals can be a confusing and bewildering place. The book, 'Going into Hospital? A guide for patients, carers and families' was written by a surgeon, pharmacist and psychologist to help people who are going to hospital to understand the ways a hospital works, the routines and environment. It is available to buy, and as a free .pdf, from

Where we provide services

Our main hospital site is located at the Bristol Royal Infirmary. The team works in a number of clinical areas. Our base ward for in-patient care is usually ward A800. Our outpatient clinics are provided on level 4, in A407 and A410. As well as face-to-face clinic appointments, we also offer telephone or video consultations when appropriate. We perform endoscopy in the Queens Day Unit (QDU) on level 4. We perform major surgical procedures in the main Bristol Royal Infirmary building, and we also provide day case surgery at St Michael's Hospital. 

In addition, we provide outpatient clinic services, day surgery and endoscopy at South Bristol Community Hospital.

Information on visiting our hospitals can be found here.

Support for you and you family

We hope to provide you with the necessary information and support throughout your time in our care. For each of the conditions we treat, we have created a page in this website that provides information about the diagnosis, tests and treatment which you can find here. In each page, we have also highlighted external sources of information and support, such as local or national support groups.

In addition, patients with cancer are supported by our dedicated cancer specialist nurses. You can find out more about them and how to contact them on our team page, here.