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Ward contact numbers

Caterpillar Ward (Medical): 0117 342 8333

Penguin Ward (Surgical): 0117 342 8331

Dolphin Ward (Cardiac): 0117 342 8332

Daisy Ward (High Dependency Unit): 0117 342 7897

Daisy Ward (Burns): 0117 342 7900

Starlight Ward (Oncology and Bone Marrow Transplant):  0117 342 8151

Apollo 35 (Adolescent):  0117 342 8416

Meadow Ward (Day surgery):  0117 342 7030

Lighthouse Ward (Renal Unit):  0117 342 8337

Bluebell/Sunflower Wards (Neurosciences): 0117 342 7930

The Observatory: 0117 342 8339

Seahorse Peadiatric Intensive Care (PICU): 0117 342 8680

Neonatal Intensive Care Unit (NICU- St Michael's Hospital): 0117 342 5275 


Hospital staff can only give information over the telephone to a patient's parents or carers or someone that they have nominated to act on their behalf.

Most of our bedspaces have a bedside phone and the ward staff will be able to transfer your call. Some of our wards allow patients to use their mobile phones at the bedside or in public areas such as the playroom or main reception

There is a Wi-Fi system available for patients and parents to use their own laptops and smartphones where it is safe to do so. Please ask staff on the ward to arrange a password for you.