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Information and support

Cancer Support and Information Centre


Open: Monday to Thursday, 8.30am to 4.30pm

  Fridays, 8.30am to 4pm

Contact number: 0117 342 3369



Our Cancer Information and Support Centre is located on Level 4, Bristol Haematology and Oncology Centre opposite the main reception desk. 

The centre is open to anyone and works as a drop in service offering emotional and practical support in a warm and friendly environment.  Visiting the centre is free and confidential and run by our team of professional Macmillan Cancer Support Workers.


Cancer Support and Information Centre

What our centre offers

Drop in

The centre is open to anyone, patient, families, carers and staff.   The centre is supported by a team of Macmillan Cancer Support Workers and volunteers.  We offer a warm, confidential and safe space for you to talk through your worries or concerns on a face to face basis.  Our focus is to support you and provide you with information on other support services available should you wish to consider this.

The centre also provides:

  • Free information in many formats and languages
  • Advice on Blue Badge Scheme with help to complete them if required
  • Information on travel insurance
  • Wig recycling information
  • Support for carers


Headstart Shop

Headstart shop collage

The Centre also provides items for purchase such as:

  • Waterproof Picc Line Cover
  • Thermometers
  • Headwear
  • Scarfs
  • Toothbrushes

Wig referral - Browns

If you are a patient at Bristol Haematology and Oncology Hospital and are going through treatment we recommend using a service called Browns - More Hair Now. If you would like more information on how to book please contact the Cancer Information and Support Centre or let your clinical team know.

Makeup sessions - Look Good Feel Better

Look Good Feel Better is a charity that provide workshops covering skincare and make-up, grooming, hair loss, haircare and wig advice and nail care for men and women affected by cancer at any point of their diagnosis. You can visit the Cancer Information and Support Centre for more information on how to attend or book a workshop. 


Links to other useful information and support