Skip to content
left end
left end
right end

Clean Air Zone

Bristol City Council introduced a Clean Air Zone on Monday 28 November 2022.

No vehicles are banned from entering the zone, but older and more polluting vehicles have to pay a daily charge. Most vehicles already meet the zone's emission standards and will not be charged.

Our Bristol city centre hospitals are within the zone, so if you are travelling to one of our hospitals (listed below) it's important you check if you will need to pay the charge.

Temporary exemptions are available for patients visiting our city centre hospitals until 31 March 2023. You do not need to claim an exemption if your vehicle meets the zone's emission standards.

  • Bristol Royal Infirmary (BRI)
  • Bristol Heart Institute (BHI)
  • Bristol Royal Hospital for Children
  • Bristol Haematology and Oncology Centre
  • St Michael's Hospital
  • Bristol Dental Hospital
  • Bristol Eye Hospital
  • Central Health Clinic

 

Check if your vehicle will be charged

Use the government's vehicle checker to find out if you will be charged www.gov.uk/clean-air-zones.

 

Hospital exemptions

If the vehicle you travel in does not meet the Clean Air Zone emission standards, you can register for an exemption on the day of your appointment at one of the Clean Air Zone screens which are located in the main entrances of our hospitals.

The Clean Air Zone charge runs midnight to midnight. If you are staying overnight at the hospital you will have to register the vehicle on both days.

Patients do not have to be the driver of the vehicle and can register more than one vehicle if they are dropped off or picked up by different vehicles.

Patients visiting our emergency departments are also covered by this exemption. The exemption covers a single calendar day (midnight to midnight), so visits that go beyond midnight will need to be registered twice.

You can only register your vehicle for an exemption on the day of your visit whilst at the hospital so please ensure you register your vehicle before leaving your appointment.

Visitors of long stay patients will be able to request a 7-day exemption if their vehicle does not meet the zone's emissions standards. This request can be made by speaking to a member of staff on the ward.

 

How to use the on-site Clean Air Zone exemption screens

The Clean Air Zone exemption screens are located in our hospital entrances and at the locations listed below.

How to register:

1. Enter the vehicle registration number and click "next"

2. Check the registration number is correct then click "confirm registration"

3. The vehicle will be automatically exempt from a charge until midnight

The Clean Air Zone charge runs midnight to midnight. If you are staying overnight at the hospital or waiting in one of our emergency departments, you will have to register the vehicle on both days.

View a map of the exemption screen locations.

Map of the exemption screen locations 

 

1

BRI Zone A, level 2 to the left of the revolving door as you enter

11

BRI/BHI Zone C, level 5 to the left of the main entrance

2

BRI Zone A, level 2 in front of Costa Coffee

12

BRI/BHI Zone C, level 5 near to the outpatients check in desk

3

BRI Zone A, level 2 near to the night entrance

13

Bristol Haematology and Oncology Centre Zone D, near to the main reception to the right

4

BRI Zone A, level 2 near to the lifts

14

Bristol Haematology and Oncology Centre Zone D, to the right of the main reception near the lifts

5

BRI Zone A, level 3 adult A&E entrance

15

St Michael's Hospital level C, near to the main reception desk

6

BRI Zone A, level 3 adult A&E near to the lifts

16

St Michael's Hospital level C, corridor to the left of the main entrance

7

Bristol Royal Hospital for Children Zone E, main entrance to the right as you enter

17

BRI Zone A, Physiotherapy reception

8

Bristol Royal Hospital for Children Zone E, Children's A&E

18

BRI Zone B, King Edward Building to the left of the main entrance

9

Bristol Eye Hospital main reception waiting area

19

Central Health Clinic, Tower Hill, BS2 0JD (not shown on map) main reception next to the vending machines

10

Bristol Dental Hospital main reception

 

 

 

Find out more about the  Bristol Clean Air Zone

If you need more information on local exemptions for specific groups or vehicles:

Visit www.bristol.gov.uk/cleanairzone to find out about the Clean Air Zone.

Visit www.gov.uk/clean-air-zones to check if your vehicle will be charged.

 

Frequently asked questions

What do I do if I forget to register?

If you forgot to register while at the hospital, a refund will not be given unless this is the first time this has happened. Bristol City Council will only refund you once, so please remember to register while you are at your appointment. More information about refunds can be found on the council website: www.bristol.gov.uk/residents/streets-travel/bristols-caz/apply-clean-air-zone-charge-refund

What do I do if the screen isn't working?

If the screen doesn't appear to be working, please try and find an alternative screen somewhere else within the hospital. If you're unable to reach an alternative screen, please do not pay the charge. You should wait until you receive a Penalty Charge Notice (PCN) which you will then be able to appeal. You can find more information about Bristol City Council's appeals process on the council website: www.bristol.gov.uk/residents/streets-travel/bristols-caz/appeal-a-clean-air-zone-fine

Why can't I have an exemption for an NHS clinic that isn't at the BRI but is within the zone?

Bristol City Council has a moral and legal duty to ensure the city's air quality meets legal limits of air pollution in the shortest possible time. Temporary exemptions have been agreed for patients attending appointments at the BRI hospital complex in the city centre. Unfortunately, Bristol City Council is unable to offer exemptions to patients at all clinics and hospitals in the city centre. This is to ensure that safe and legal levels of air pollution are achieved to meet the legal direction from government. Bristol City Council do have significant financial support in place to support those that are affected. This includes grants and loans to upgrade vehicles as well as support to try alternative ways of travel. Find out more on the council website: www.bristol.gov.uk/caz