Skip to content
left end
left end
right end

13 June 2012

New BRI Welcome Centre given go-ahead

Full planning permission has been granted for the new Bristol Royal Infirmary Welcome Centre, which will transform the entrance to Bristol's city centre hospital, making it more welcoming for patients, staff and visitors.

Bristol City Council has approved the new entrance to the Bristol Royal Infirmary Queen's Building on Upper Maudlin Street, which will include:

  • An improved main entrance and reception area
  • Clearer circulation routes and patient orientation
  • A range of retail provision to serve staff and patients

 Robert Woolley, chief executive, said:

"Altering the front entrance to our main hospital precinct has been something I have wanted to achieve for many years, I am delighted that we will finally have an outstanding, welcoming, bright entrance for the many hundreds of thousands of patients and visitors we care for each year."

Andy Headdon, strategic programme director for University Hospitals Bristol NHS Foundation Trust, said:

"The front of the building will be built out towards the road with a two storey extension creating a new entrance near to where it is now. An entrance concourse will lead into the reception area where patients and visitors will have access to a range of facilities such as Patient Support and Complaints, pharmacy, a café and a food retailer.

"The clearer routes and well defined spaces will improve way finding and orientation around the building."

Prior to the submission of the planning application the Trust spoke to hospital users and the local community to gain their views on the design and layout of the centre.

Tony Watkin, public involvement lead for the Trust, said: "The Trust is really pleased to be working with members of the Bristol Physical Access Chain and other patients to make sure the design of the centre meets the access needs of all its potential users."

The Trust will start work on the Welcome Centre this summer and it is expected to be completed by the end of 2013.