No news is good news
At present we offer a 'no news is good news'
system. This means that if you do not hear anything from us within
three weeks after your clinic visit you can assume all of your
results are negative. We also have a safety net system in place to
ensure all results have been received from tests taken and we can
contact you if we need to.
Please be aware that we cannot contact you if you do not give us
an up-to-date telephone number or agree to post. If you choose to
give us no contact details it is your responsibility to visit the
clinic to check your results and be treated if necessary.
Worried about your results?
Some people prefer to attend clinic and see their results
themselves. You are welcome to do this at any time the clinic is
open. Please be aware that at times the clinic can be busy and you
may have to wait behind people with booked appointments. You need
to approach the reception desk and state you would like to see your
results. The receptionist will ask you to take a seat while they
trace your notes and put them through to the health advisor. The
health advisor will call you through to a private room, to ensure
your confidentiality, and discuss your results with you.
You are welcome to bring a partner to see your results but you
will be seen alone at first to receive your results and with your
permission the health advisor will ask your partner to join
We are unable to give you any results if you telephone