COVID-19 update
***
Due to coronavirus (COVID-19) there are currently
visitor restrictions in place.
***
Outpatient appointments
Outpatient appointments are still running as normal and patients
should attend as planned unless otherwise told by the Bristol Eye
Hospital team. To protect both patients and staff, the Bristol Eye
Hospital is practising strict social distancing. Patients are asked
not to arrive more than 5 minutes prior to appointments, and the
hospital will not be able to guarantee patient entry into the
hospital before planned arrival times.
Emergency department
The emergency department at the hospital remains open for
emergency eye problems (08:30 - 16:30).
To protect both patients and staff, the Bristol Eye Hospital is
practising strict social distancing and during busy times the
department may need to limit access to maintain social distancing.
We would advise all patients to call prior to arrival so we can
attempt to redirect people to less busy times. We will always offer
access to the most urgent conditions.
We have opened new phone lines to contact the Ophthalmic
Emergency Department. Please only call this number for Emergency
Department queries (and not outpatient queries):
- 0117 342 4613 (09:00 -16:00)
One particularly busy period is 08:30 when our doors
open. We would suggest that patients do not arrive prior to
opening, as there is no waiting room available until
08:30.
Please be aware that the Emergency Department operates a
queue to ensure social distancing. Please note that Relatives will
not be allowed into the hospital unless they are accompanying a
minor or are required for medical support.
If you are a patient and have an appointment scheduled at
Bristol Eye Hospital, please call the number on your appointment
letter to discuss the options available.
Information for GPs:
If you have a query about an existing outpatient, which is not
an emergency, please direct this to the subspecialty secretaries to
consult the patient's team.
