All our staff should wear an identity badge. If a badge is not
visible, please ask that member of staff to identify themselves to
you.
Recognising success
We give a monthly prize to any member of staff who has been
nominated by patients or colleagues for excellent care or service.
If you would like to nominate a member of staff, please write your
comments on a Patient Experience card (available in main reception,
both wards, radiotherapy and outpatients departments).
Consultant care
While you have treatment with us, you will be under the care of
a Consultant. You will see him/her or another doctor, who is
a member of their team, at each outpatient appointment. You
may not see the same doctor at each visit. If you wish to see a
particular doctor, please ask a member of staff. All our
consultants specialise in particular types of cancer, and you will
be seen by one of the specialists for your type of cancer.
About your chemotherapy treatment
Your chemotherapy treatment will be delivered by one of our
experienced nurses. Please do not hesitate to ask the nurses if you
have any questions. They will do their best to help you or put you
in touch with someone who can.
All our nursing staff wear grey striped dresses or tunic
and trousers uniform. The colour of the epaulets lets you know what
grade (their level of training) they are. Sisters wear a navy dress
or tunic and trousers, and they are in charge of a clinical area or
ward. Our matrons wear a grey dress with red piping and a red
belt.
We have several specialist nurses at the centre, including
breast care, sarcoma, melanoma, sickle-cell and thalassaemia,
haemophilia, and other haematological conditions.
About your radiotherapy treatment
If you receive radiotherapy then you will be treated by our team of
highly trained radiographers. They are responsible for the accurate
planning and delivery of your treatment. If you experience any
problems during your treatment or have any questions, please speak
to any member of the team.
Women wear navy and white striped tunics and navy trousers, or
navy and white striped dresses. Men wear a short white coat with
navy trousers. Student radiographers wear white tunics with maroon
edging and maroon trousers.
Our team of support staff work hard to keep the hospital clean
and organised. Both our wards have a housekeeper, who wears a
yellow tunic and dark trousers.
Other healthcare professionals you may meet
You may see other healthcare professionals as part of your
treatment. All members of staff will wear a name badge, and do not
hesitate to ask if you do not understand their role in your
care.
Our patient services team includes receptionists and ward
clerks. They will help you with any forms you need to complete and
any non-medical queries.
BHOC is a teaching hospital
Student doctors, nurses and other healthcare professionals train
here. We will ask your permission before any of these students are
involved in your care. You do not have to agree, and if you decline
this will not affect your care in any way.
Work experience students who are considering a future career in
the NHS may be present at various times during your clinical
care. You have the right to request they are excluded from any
aspect of your care if you wish to do so.
