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Using the Library

Covid-19: Library Services Status Update - June 2020

We will be operating a primarily virtual library service, focusing on ensuring access to e-resources, article enquiries, and literature searches. We will be prioritising direct patient care evidence enquiries, but will attempt to resolve all library-related enquiries.

Library enquiries

The primary way to get in touch with us is by emailing

Accessing the Library

From 22.06.20 the library will once again be open Monday to friday 09:00 to 17:00. Outside of these times the library will be closed, and out-of-hours access has been temporarily halted.

Borrowing and returning physical items

PC and Laptop bookings

From 22.06.2020, both PCs and laptops will have to be booked in advance via email or telephone (01173420105), or requested at the library front desk.

Both devices can be booked for up to 4-hour slots between the hours of 09:00am and 17:00pm, and laptops may only be used with in the Education Centre. We may give your reservation to another library user should you be more than 15 minutes late for your booking.

Returning books

From 22.06.20 we will be accepting book returns via the front desk, but encourage returns through the returns box outside the library. If you are self-isolating and have a book which another user has recalled, please hold onto it and we will extend it for you.

Inter-Library Loans

We are currently accepting all requests for articles and books, with an emphasis on sourcing electronic copies of books over physical ones.

Accessing our resources remotely

The vast majority of library resources are available online. Please visit here for more information:  /for-clinicians/library-and-information-service/books-and-journals/

It is essential you have access to OpenAthens. We will prioritise maintaining OpenAthens access

- I've Forgotten My Password: How Can I Reset It?

Visit to reset your password, using the email address associated with your account.

- I've Forgotten My Username/Password: What Do I Do? Email: with your full name, full work address, work telephone number and the email address you used to register for the account. In the email subject line put 'Forgotten Athens username and password'.

There may be occasions where publishers websites go offline, or databases stop working. Please be patient, and contact us if there is an emergency.

Library Covid-19 Evidence Update

If you would like to receive the library's weekly Covid-19 evidence update, please email


Information regarding our New Resources for 2020

Health Education England have recommended that all acute Trusts use BMJ Best Practice as their point of care tool. To supplement BMJ Best Practice, we will also subscribe to Dynamed Plus from April 1st 2020.


BMJ Best Practice is an award-winning point of care tool. It gives healthcare professionals quick and easy access to authoritative information to underpin diagnosis and treatment decisions. Updated daily, it draws on the latest evidence-based research, guidelines and expert opinion to offer step-by-step guidance on diagnosis, prognosis, treatment and prevention. Find out more here:  Dynamed Plus is a user-friendly clinical decision support tool using expert clinical evidence, and an ideal quick tool at the point of care. Both point of care tools have useful mobile phone apps, and the app for Dynamed is excellent. Find out more here:


This change to our subscriptions has meant that, in partnership with NBT and Weston, we will also be able to subscribe to Elsevier's 'Clinical Key' - the world's number one medical journal and clinical overview product. Clinical Key gives full access to 600 of Elsevier's journals, 1,000 books, 9,000 medical and procedural videos, disease summaries, drug monographs, clinical guidelines, images, and patient information. It includes FirstConsult evidence based summaries of health conditions and references from Medline. We will be promoting Clinical Key across the Trust when it becomes available on April 1st 2020. This subscription really ensures we're providing the best quality evidence across all departments. Find out more here:


All resources are available via our connect page:  http://connect/NEWTEACHINGANDLEARNING/LIBRARYANDINFORMATIONSERVICE/Pages/default.aspx or via our webpage /for-clinicians/library-and-information-service/ These pages will be updated when the new resources become available, and will include instructions for downloading relevant mobile phone apps.


We'd love to come and present these exciting new resources within your department. Please do let us know when you're available. Otherwise, we will be running regular information points. Please see below for dates and locations:




Please do let us know if you'd like any further information, or support in accessing BMJ, Dynamed, or Clinical Key.

Contact us on:

telephone:          01173420105 / extension 20105


Using the Library

The Library provides Trust networked PCs with internet access. Students from University of Bristol and University of the West of England can also access Eduroam on their own personal devices.  We also provide printing, photocopying and scanning facilities. Please see below for our Privacy Policy for SWIMS, OpenAthens, and Knowledgeshare.

From 2019 we will have 8 laptops for loan, plus virtual reality hardware and software to support your training.


Literature Searches & Article Requests

The library undertakes comprehensive literature searches of a complex nature across several databases to provide good quality evidence-based information for clinical need, CPD, training, and work-related research.  We can also provide training one-to-one or in small groups onLiterature searching and critical appraisal.

For Literature searches and article requests please email

How to Join

Library membership is open to all staff and students on placement at University Hospitals Bristol & Weston NHS Foundation Trust. Click here for a Library membership form. You can bring the completed form to the Library, or email it to

To access our online resources you will also need to register for an NHS Athens username and password.

Library resources for students

If you are a medical student/student nurse on placement here at UHB, click here to view a video which covers services available to you through the library:

  • How to register for OpenAthens and the benefits of doing so
  • HDAS 
  • BMJ Best Practice

How to find books/journals?

Use the SWIMS catalogue to find all our books and ebooks.

Use the Healthcare Databases to find an article.

How to find us

The library is based on Level 5 of the Education and Research Centre and is staffed 9.00am to 5.00pm, Monday to Friday. Members can also access the library outside of these hours using their swipe cards.


Click here for the map. 


Library Quality Assurance Framework 2018

The Library Quality Assurance Framework (LQAF) contains the  national standards for NHS library/knowledge services together with guidance on how to measure the degree of compliance with the standard. We have recieved a score of 99%  

 For any questions please email


Privacy policy notice for SWIMS

 The South and West Information Management System library management system (SWIMS) is made available by the Library and Knowledge Service (LKS) at UHBristol.  SWIMS is used:

 to record contact details for the purposes of loaning of library stock

  1. to record loans of stock to users
  2. to send notifications to users about their loans
  3. to provide management information for library staff on usage and membership

 This privacy policy explains:

  1. what personal data we hold about you on SWIMS and why we hold it
  2. how you can find out what data we have, and have that data updated or deleted
  3. who may have access to your data
  4. how your data is processed and stored
  5. how long your data is retained
  6. how you can request that we stop contacting you about your library registration and loans

 If you have any concerns related to this privacy policy, or have any queries about the use of your personal data, please email

 What personal data we hold about you on SWIMS and why we hold it

We store your contact data so that we can contact you if we need to about the library stock we loan to you.

We store your name, work and/or home postal address, email address(es), phone number(s), employer's name, employer's location, job role, and course and academic institution where relevant.   

 How you can find out what data we have, and have that data updated

You can log in to our library management system at using the number on your library card to see limited data that we hold about you.  To see full data, please email

 Who may have access to your data

Your data is accessible to NHS library staff in the South of England who use the SWIMS system to manage library stock and loans. 

In addition your data is accessible to the system supplier and system manager who provide and manage the SWIMS system.

Staff at all organisations work in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

 We will share your data with others where required to do so by law. We will never sell your data to anyone, or share it in a way not described in this notice without your permission.

 How your data is processed and stored

Your data is added to SWIMS by us, at your request and on your behalf.  You complete a registration form, and then we input the data on the form into the SWIMS system.  If you notify us of a change to your data, we update the SWIMS system accordingly.

Your data is stored within the EU. 

Technical safeguards are in place to help ensure that your data is kept safe and only disclosed to people who are authorised to view it.

How long your data is retained

Your data is kept for as long as you are an active library member, i.e. borrowing books.  If you cease to be an active member we will delete your data a maximum of two years after you have ceased to be active, or sooner if you inform us that you wish us to delete it.

We securely destroy any personal data about you when it is no longer of use.

How you can request that we stop contacting you about your library loans

If you wish to stop receiving communications from us about your library loans, please email

Privacy policy notice for OpenAthens


Privacy policy notice for CLIO 

The system that we use to manage your article / book requests is a database shared between nine NHS Libraries across Bristol, Bath, Gloucestershire, Weston super Mare and Wiltshire. 

The personal information you have supplied will be added to our database and processed in accordance with the requirements of the General Data Protection Regulations 2018. 

It will be held electronically in a database and used in the operation of an Inter Library Loan System. 

The database is managed by Soutron Ltd, Highgate House, Burley Hill, Derby DE22 2ET. 

If you do not make any requests for a period of 2 years your personal data will be removed.

Should you wish for your details to be removed prior to this 2 year period please email

Privacy policy notice for Knowledgeshare